FAQ Answers
SouthWest Medical Transportation
Frequently Asked Question
SouthWest Medical Transportation provides non-emergency medical transportation services for patients needing to travel to medical appointments, treatments, or procedures. Our services include wheelchair-accessible vehicles, stretcher services, and door-to-door transportation.
You can easily book a ride through our online booking on our website BOOK NOW, by calling us on 480-383-9443 or by emailing us on info@southwest-trans.com
We recommend booking your ride at least 24 hours in advance to ensure availability. For urgent or last-minute requests, please contact our customer service team directly to check for availability.
While we cannot guarantee specific drivers or vehicles, we do our best to accommodate any preferences or special requests you may have. Please inform us of any specific requirements when scheduling your ride.
Yes, all our drivers are highly trained, professional, and certified to handle non emergency medical transportation.
Absolutely! You can schedule recurring rides for regular medical appointments and treatments.
We value client feedback and continuously strive to improve our services. You can submit feedback or complaints through our website or by contacting our customer support team.
We adhere to strict safety protocols, including regular vehicle maintenance, driver background checks, and adherence to all local and federal regulations. Our vehicles are sanitized between trips to ensure a safe and clean environment.
